ipay88 Privacy Policy — How We Protect Your Information
Your privacy is ipay88's top priority. This document clearly outlines the types of data we collect, how it is used, how it is protected and your rights as a platform user in Malaysia.
Types of Information We Collect
When you use the ipay88 platform, we collect certain categories of information to ensure our services run smoothly, securely, and in compliance with Malaysian legal requirements.
Full name, date of birth, phone number, email address and identity information provided during registration or profile updates.
Records of deposit and withdrawal transactions in Malaysian Ringgit (RM), your chosen payment method and transaction reference numbers. We do not store full bank card numbers.
Device type, operating system, browser version, IP address, time zone and screen resolution. This data is used to optimise display rendering and detect suspicious activity.
Pages visited, session duration, game categories accessed, betting history and in-account actions. This data helps us improve the overall user experience.
How We Use Your Information
All information collected by ipay88 is used responsibly and solely for legitimate purposes. We will not use your data beyond what is necessary to provide the services you have signed up for.
- Identity verification and account security — ensures every account is held by a verified individual and protects against unauthorised access.
- Financial transaction processing — verifying RM deposits and withdrawals, detecting potential fraud and complying with anti-money laundering requirements.
- Platform service improvement — analysing usage patterns to improve the speed, stability and navigability of the ipay88 platform.
- Service communications — sending important account notifications, transaction updates, changes to terms or security alerts via SMS or email.
- Legal compliance — meeting reporting obligations to the relevant Malaysian authorities where required by law.
- Customer support — enabling our team to assist you more effectively when you contact us regarding your account or transactions.
Cookies and Tracking Technologies
The ipay88 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform.
We use three types of cookies:
- Session cookies — deleted automatically when you close your browser. Used to maintain your login status during an active session.
- Preference cookies — saving your language settings, time zone and display preferences so you do not need to reconfigure them each time you access the platform.
- Analytics cookies — collects aggregate data on how users interact with the platform to help us identify areas for improvement.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect platform functionality, including the ability to stay logged in.
Data Storage, Security and Sharing
Ipay88 protects your personal data using rigorous technical and organisational security measures. All data is stored on secure servers with encryption protection, and access to user data is restricted to staff who require it to carry out their official duties.
Payment data is processed through channels that comply with industry security standards. We do not store full card details on our servers. All communications between your device and our platform are protected with encryption protocols during transmission.
Third-Party Sharing
Ipay88 does not sell, rent or share your personal information with third parties for marketing purposes. We only share data in the following circumstances:
- With payment service providers (such as banks and eWallet operators) as required to process your MYR transactions.
- With Malaysian government authorities when required by law or court order.
- With contracted technical service providers responsible for maintaining platform infrastructure, subject to strict confidentiality agreements.
In all of the above cases, data sharing is kept to a minimum and limited strictly to the information necessary.
Your Rights as a User and How to Contact Us
As an ipay88 platform user in Malaysia, you have clearly defined rights over your personal data. We fully respect and facilitate the exercise of these rights.
You have the right to request a copy of the personal data we hold about you at any time.
If your information is inaccurate or out of date, you may request a correction through your account settings or via customer support.
You may request account closure and data deletion, subject to legal record-keeping obligations.
For any privacy enquiries, data access requests or complaints, please contact our team at [email protected]. We will respond within three business days. This Privacy Policy is governed by Malaysia's Personal Data Protection Act 2010 (PDPA) and may be updated from time to time. Any changes will be published on this page. For more information about our platform, visit About Us or check FAQ us.
Effective date of this policy: January 2026.
Confident in Our Data Protection?
Register your ipay88 account with full confidence that your personal information is protected to the highest standards. Enjoy a safe, transparent and responsible online sports entertainment and casino experience.